Writing for online


Preparation

Before you start writing, ask yourself the following questions:

  • For whom do I write?
    • Target group
    • Foreknowledge
    • Information requirement
  • What effect do I want to achieve?
    • Inform
    • Enthuse, attract
    • Both
  • What does the reader want to know? What is the reader's perspective?

Tune in to online reading behaviour

Web users scan the page according to an F-pattern. Respond to this scanning behaviour and make a text scanable:

  • Header and intermediate headings together form the red carrier (cohesion)
  • Put the Core Message in the lead
    • In the lead, answer the w-questions: who, what, where, why, when and how
    • Make the lead AIDA:
      • A = Attention: arouse attention with e.g. a question, dialogue or quote
      • I = Interest: create involvement
      • D = Desire: appeal to the reader
      • A = Action: call-to-action
  • use White lines to separate text parts from each other
    Paragraphs
    • max 50 words
    • start each paragraph with a core sentence explaining what this section contains
    • use signal words to support the core sentence ('because', 'so', 'in short')
      • indicates relationship between sentences and phrases
      • stimulates to continue reading
  • Listing with bullets
    • easily readable
    • directs the eye

Review

Read your text and ask yourself the following questions:

  • Does the text contain a header, lead and a body?
    • Does the header describe the subject??
    • Does the lead answer the w-questions?
    • Is the body scannable?
  • Is the offer clearly formulated? What problem does your text solve?
  • Does the reader get an answer to his/her questions?
  • Is the reader's perspective central?
  • Is the reader helped further with a call-to-action?

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